Terms of Service

Last Updated: March 13, 2026

Introduction

These Terms of Service (“Terms”) govern access to and use of services provided by BrightView Group, Inc. (“BrightView,” “Company,” “we,” “us,” or “our”).

By accessing our website, software platforms, consulting services, or related products (collectively, the “Services”), you agree to be bound by these Terms.

If you do not agree with these Terms, you may not access or use the Services.

1. Services

BrightView Group provides business consulting, software solutions, operational tools, analytics platforms, and related services designed to assist organizations in improving operational performance, communication workflows, and data management.

Services may include but are not limited to:

  • Operational consulting
  • Workflow automation
  • SaaS platforms
  • Messaging and engagement tools
  • Data analytics
  • Telehealth or communication integrations
  • Other technology-enabled operational services

Specific service details may be governed by separate agreements, proposals, or service orders between BrightView and the client.

2. Eligibility

You must be at least 18 years of age and legally able to enter into binding contracts to use our Services.

If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

Some Services may require account registration.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of login credentials
  • Notify us immediately of unauthorized account use

You are responsible for all activities occurring under your account.

4. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Transmit unlawful, harmful, or fraudulent material
  • Attempt unauthorized access to systems or data
  • Interfere with the functionality of the Services
  • Reverse engineer, copy, or resell proprietary technology
  • Use the Services in a manner that harms BrightView or its clients

BrightView reserves the right to suspend or terminate accounts engaged in prohibited conduct.

5. Healthcare Compliance (Where Applicable)

Certain BrightView services may be used by healthcare providers or organizations subject to HIPAA, HITECH, or state healthcare privacy laws.

BrightView will maintain appropriate safeguards for data processed through its platforms where applicable.

Clients remain responsible for ensuring their use of the Services complies with all healthcare regulations.

Where required, BrightView may enter into a Business Associate Agreement (BAA) with healthcare clients.

6. Data and Privacy

Use of our Services is also governed by our Privacy Policy.

Clients retain ownership of their data submitted to the Services.

By using the Services, you grant BrightView the limited right to process data necessary to deliver the Services, maintain backups, improve system functionality, and provide analytics and reporting.

BrightView does not sell customer data.

7. Intellectual Property

All software, technology, documentation, and materials provided by BrightView are the exclusive property of BrightView Group or its licensors.

You may not copy, modify, reverse engineer, distribute, license, or sell any portion of the Services without written permission.

8. Service Availability

BrightView aims to provide reliable service but does not guarantee uninterrupted availability.

Services may be temporarily unavailable due to maintenance, updates, network disruptions, or third-party failures.

9. Third-Party Services

Our Services may integrate with third-party systems or platforms.

BrightView is not responsible for the availability, policies, or data practices of third-party services.

10. Limitation of Liability

To the fullest extent permitted by law, BrightView shall not be liable for indirect or consequential damages, lost profits, lost business opportunities, data loss, or service interruptions.

BrightView’s total liability shall not exceed the amount paid by the client for the Services in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold harmless BrightView Group and its employees, officers, and affiliates from any claims arising from your use of the Services or violation of these Terms.

12. Termination

BrightView may suspend or terminate Services if Terms are violated, fees remain unpaid, or continued service presents legal or security risk.

13. Confidentiality

Both parties agree to protect confidential information shared during the course of providing Services, including business strategies, financial data, technical documentation, and client records.

14. Modifications to Terms

BrightView may update these Terms periodically. Continued use of the Services constitutes acceptance of updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in courts located within Texas.

16. Contact Information

BrightView Group, Inc.
Email: info@brightview.group
Phone: (818) 217-0536
Website: brightview.group